Fell victim to a financial scam?
We recover money for UK fraud victims
- It only takes one minute to apply
- Answer within 48 hours
- Fast claims submission
- Industry Leading Experience
Types of Scams We Can Help With
Binary Options
Digital Currency
Forex
Romance
Property Scam
Credit Card Phishing
Stock Trading
Other Scams
How it Works?
We're here to support you every step of the way with your claim! Discover how the process works.
You're not required to use Refundus —you can handle your claim on your own for free by reaching out to the bank and the Financial Ombudsman. Here's a guide to help you do it yourself.
Our fraud investigators will review your case to determine if we can assist you.
Refundus will prepare your personalized case and submit a tailored report to the bank to obtain their formal response.
If the bank denies reimbursement, Refundus will escalate your case to the Financial Ombudsman Service (FOS) for an independent review, the final step in determining your refund
If you've been ripped off by scammers, get in touch and our team of experts will work to get your money back.
Trust Refundus with Your Scam Claim
I was a victim of a forex crypto scam through RockchainFXC and lost a significant amount of money. With the rise of crypto scams, I felt unsure about where to find help. Fortunately, Refundus came highly recommended. From the start, they were incredibly helpful and professional, diligently working with both the banks and the ombudsman.
Although the process took nearly 12 months to reach a resolution, Refundus was always available to answer my questions and guide me through each step. Thanks to their hard work, they secured a full refund from the bank. I am deeply grateful to Refundus for their dedication and support.
A special thank you to Grace and her team for their incredible efforts!
Scammed, But There's Hope
I was scammed out of over £65,000, teetering on the edge of despair and losing sleep over it. Then I found Refundus. I would have been grateful to recover anything, but they managed to get most of my money back—I cried again, but this time with relief. I highly recommend Refundus to anyone facing a situation like mine.
Refundus Quickly Took Action
In 2023, I lost a large sum of money due to a crypto scam. After reaching out to Refundus, they swiftly prepared a thorough and detailed case in December 2023 for submission to the three banks involved. They later escalated the cases to the Financial Ombudsman Service and closely monitored the progress. So far, one case has been resolved with a payout, and the other two are still ongoing. I highly recommend Refundus to anyone who has lost significant amounts to scammers.
Types of Scams We Can Help With
Binary Options
Binary options scams involve fraudulent brokers offering quick profits through risky trades. Victims are lured with promises of high returns, but often lose their investments as brokers manipulate or block withdrawals.
Digital Currency
Digital currency scams trick victims through fake exchanges, phishing, or fraudulent investment schemes. Scammers promise high returns or steal private keys, leading to loss of funds in cryptocurrencies like Bitcoin or Ethereum.
Forex
Forex scams deceive investors with promises of guaranteed profits from currency trading. Fraudulent brokers manipulate prices, block withdrawals, or run Ponzi schemes, leading victims to lose their investments in volatile foreign exchange markets.
Romance
Romance scams exploit emotional vulnerability by pretending to form romantic relationships online. Scammers gain victims' trust, then request money for emergencies or travel, disappearing once payments are made, leaving victims heartbroken and defrauded.
Property
Property scams involve fraudsters selling non-existent or illegally owned properties. Victims are tricked into paying deposits or full amounts for fake listings, only to realize later that the property doesn't exist or isn't legally available.
Credit Card Phising
Credit card phishing scams trick victims into revealing card details through fake emails, messages, or websites posing as legitimate entities. Scammers steal sensitive information, leading to unauthorized transactions and financial loss.
Stock Trading
Stock trading scams lure investors with false tips or guaranteed returns on "hot" stocks. Fraudsters manipulate stock prices through pump-and-dump schemes or fake platforms, causing victims to lose their investments.
Holiday Clubs
Holiday club scams promise discounted vacations or exclusive travel deals for an upfront fee. Victims pay for memberships but receive limited or non-existent benefits, often finding bookings impossible or grossly overpriced.
Frequently Asked Questions
We understand that you want to recover your money as quickly as possible. As a guide, if the UK Bank settles directly then the claim could take as little as 3 weeks. If the claim needs to be sent to the Financial Ombudsm
We understand your urgency to recover your money. If the UK bank settles directly, the process can take as little as 3 weeks. However, if the claim requires submission to the Financial Ombudsman Service (FOS), it may take 6+ months. Rest assured, our experienced team is dedicated to resolving your claim swiftly, and we'll keep you updated throughout the process.an Services (FOS), it can take 6+ months. Our experienced team works hard to resolve your claim quickly. We'll keep you informed at every step of the process.
You're not obligated to do it alone. We provide guidance on our website for you to reclaim your money yourself, ensuring that every penny recovered is yours.
Our services are designed for those who lack the time to file a claim or seek expert assistance. Our team consists of former financial services professionals with experience in banks, regulatory bodies, and the Financial Ombudsman Service, giving us in-depth knowledge of the process and your rights.
If your bank reaches out to you with an offer, please inform us as soon as possible so we can verify that the amount is accurate.
We will communicate with your bank to confirm whether the offer is fair. Our fee is due once your bank agrees to issue the refund.
You can easily fill out our claims form.
Providing more information increases the likelihood of a quick decision regarding your case. By completing the form, you're not committing to our service; if you change your mind, we won't proceed with your case or contact you again.
If we decide to take on your case, we will notify you, and you'll receive a copy of our contract along with other documentation via email. You're only committing to our service once you sign and return the contract.
If you've been deceived into transferring money from your bank account to a scammer, or if someone has gained access to your account and taken funds, we're here to help.
The most common scams involve fraudsters impersonating trusted organizations to trick you into sending them money. They may pose as:
- Your bank
- HMRC
- The police
- Your solicitor (e.g., during a property transaction)
We can also assist if you've made an investment that turned out to be fraudulent or if you purchased something that never arrived.
If you're unsure whether we can assist you, please reach out. If we can't help, you can refer to our complaints page.
The outcome largely depends on the specifics of your situation and the type of fraud you experienced. However, at Refundee, we believe that most fraud victims are entitled to a refund from their banks. We will only take on your case if we believe you have a strong chance of success.
We do not pursue or prosecute scammers.
At Refundus, we believe that banks have not fulfilled their duty to protect the public from scams. As a result, we hold that banks are often responsible for the losses individuals incur.
If we cannot resolve your case with your bank and your complaint has been rejected, we may refer your case to the Financial Ombudsman Service for an unbiased decision. This referral will not affect the fee you may owe.
Once our fee is due, we will provide you with instructions for making the payment directly to our bank account. Please call us at the number listed on our website before proceeding with the payment.
You can cancel your fraud claim with us at any time without incurring any charges for the services provided. However, if you cancel after we've begun working on your case and an offer is made or compensation is received, our standard fees will apply. To cancel, please reach out through your Refundee contact or complete the contact form on our website.